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Does 123copyDVD work on drives formatted to Fat32?
Does 123copyDVD work on the 64bit version of Windows?
Where is my license ID and password?
I received an "Abnormal Termination" error. What do I do?
Activation Errors
The program is not showing that I have a blank disc in the drive.
What does "Idatadiskxx: 0x00001b- No media in the device" mean?
Help! The DVD I made is not playing in my DVD player!
Why won't 123copyDVD detect my external DVD drive?
Help! I'm getting error "2, 8, 4, 11, 101, or 13" when trying to install.
Help when I try to purchase the software I receive "204/-2" error! What does this mean?
Does 123copyDVD work on the 64bit version of Windows?
Where is my license ID and password?
I received an "Abnormal Termination" error. What do I do?
Activation Errors
The program is not showing that I have a blank disc in the drive.
What does "Idatadiskxx: 0x00001b- No media in the device" mean?
Help! The DVD I made is not playing in my DVD player!
Why won't 123copyDVD detect my external DVD drive?
Help! I'm getting error "2, 8, 4, 11, 101, or 13" when trying to install.
What does this mean?
Help when I try to purchase the software I receive "204/-2" error! What does this mean?
Help! I'm getting error "2, 8, 4, 11, 101, or 13" when trying to install.
What does this mean?
These errors indicates that the Online activation application cannot get passed your NAT router or Firewall. If you cannot disable your firewall I suggest that you try the "Activate through another Computer" option.
Once the steps have been followed, you will be able to activate the program without using the online activation feature.