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Error code 100 & 200

Activation IssuesHelp Articles

Error code 100 and 200 indicates that the Password does not match the License ID being used. If you are receiving this error please make sure that you are typing in your License ID and Password correctly. If you are still having trouble, please contact technical support.

Error code 69 or 5010

Activation IssuesHelp Articles

Error code 69 or 5010 indicates that the License ID and Password being used does not match with the software being installed. Please make sure you are activating the correct version of your software for your license ID. If you are unsure please contact technical support and they will provide you with the correct information.

Error code 7 or 5013

Activation IssuesHelp Articles

Error code 7 or 5013 indicates that you have used up all three of your License ID and Password activations. If this happens please notify technical support and they will review your account to see if you are eligible for a renewal.

Error codes 2, 8, 4, 11, 101, or 13

Activation IssuesHelp Articles

The error codes 2, 4, 8, 11, 13, or 101 indicate that the online activation application cannot get past your NAT router or Firewall. You will need to disable your firewall temporarily to activate online.

If you have Windows Vista or 7 there is also a Windows program called Windows Defender and it can cause this issue. Please open Windows Defender and go to Tools and then Options. Here you will find a lot of configuration options. On the left you will find a section called Administrator. Uncheck ‘Use this program’ and press the Save button – you will receive a notification saying that ‘Windows Defender is turned off’ and you can exit Windows Defender. Please try activating again after doing this.

If you cannot disable your firewall and disabling Windows Defender did not help I suggest that you try the “Manual Activation” option. Once the steps have been followed, you will be able to activate the program without using the online activation feature.

In order to activate your copy of 123CopyDVD you do not need direct access to the internet, however you will need access to the internet on a different computer. To start with, begin on the computer with access to the internet.

How to activate 123 Copy DVD through another computer

Activation IssuesHelp Articles

In order to activate your copy of 123CopyDVD you do not need direct access to the internet, however you will need access to the internet on a different computer. To start with, begin on the computer with access to the internet.

Program keeps asking to register

Activation IssuesHelp Articles

The reason the program would ask you to re-register is if you have Anti-virus or registry cleaning software that erased your registry keys. Since your registry keys are removed or erased, the software is unable to locate the keys, and therefore it will ask you to register again. To alleviate this issue: go into your anti-virus software and accept the program to install necessary keys, or turn the registry scan off.